Note: This article covers the Dispatch Beta. If you’re using classic Dispatch, the steps here don’t apply.
Overview
Routes in Dispatch let you track mileage for your vehicles based on the crews you assign. You link each truck to a crew, build and save routes for that crew, and the mileage shows up in your reports. It helps you monitor truck usage, fuel costs, and maintenance needs with very little manual input.
Step 1: Add equipment to your account
Go to Resources > Trucks/Equipment.
Click + Add Equipment to create a record for each vehicle or piece of equipment you want to track.
Assign the equipment to a crew during setup.
💡 If your equipment is already added, you can edit an existing record at any time to assign or update its crew.
Step 2: Build and save routes for the crew
Mileage tracking works by linking equipment to the crews who complete visits. To make sure it’s logged to the right truck:
Assign visits to the crew that’s linked to the equipment. You can do this while you build a route with Assign all (X), or afterward from the Assign action.
Build the route in Dispatch and click Save order ▾ > Save for today.
Example: If Crew A is linked to Truck 01, the saved routes for Crew A log their mileage for Truck 01.
Step 3: See route mileage in Dispatch
You can check a route’s distance without leaving Dispatch:
While you build a route: each leg shows its distance and time between stops (for example, “X mi · X min”), and the footer shows the route’s total drive time.
On paper: the Directions printout shows each route’s miles and drive time, and the Stops list ends each route with a totals line, such as “X stops · X mi · X:XX drive”.
Step 4: Run mileage reports
To analyze or export mileage:
Go to the Reports tab.
Scroll down to the Routes section.
Open the Truck Mileage Report.
The report shows total mileage by truck, crew, or date range, which makes it easy to spot usage patterns or prepare data for maintenance and billing.
Tips
Check each visit’s crew. Mileage is logged to the truck linked to the crew on the route, so a visit assigned to the wrong crew can put miles on the wrong truck.
Re-route after you reassign. Reassigning a routed visit takes it off its route, so build or edit the route again to keep the miles accurate.
Keep assignments consistent. The more consistent your crew and equipment assignments are, the more reliable your mileage data will be.