Note: This article covers the Dispatch Beta. If you’re using legacy Dispatch, the steps here don’t apply.
Once a route is saved, you can print it for your crews. You can print a map of the day’s routes, turn-by-turn directions, or a stops list. Each opens a preview first, then your browser’s print dialog.
Before you start
Views: Printing works on one day at a time. In Week or Month view, the Print icon is disabled.
Route Editing: Save your route first. Printing is locked while you’re building or editing a route.
Permissions: To print Directions and Stops list , you will need event permissions of Complete & Invoice or higher.
1. Open the Print menu
Click the printer icon in the header. The Print routes menu lists three options: Map, Directions, and Stops list. Directions may show “Checking…” for a moment before it becomes available.
2. Print the map
Click Map. The Print map dialog opens with a preview of the map exactly as it’s on your screen, so pan and zoom to what you want before you start.
The preview shows, from top to bottom:
A Route map header with the date (you can turn this off)
The map image, with pins and route lines
One legend line per route, with its stops, miles, and drive time (for example, “X stops · X mi · X:XX drive”)
On the left, you can:
Choose which routes appear in the legend (Select all or Clear all)
Set the Orientation to Auto, Landscape, or Portrait
Turn Show header on or off
Click Print to open your browser’s print dialog.
The map image leaves out on-map buttons, the color legend, and tooltips. If you’ve popped the map out into its own window, Map prints that window’s view.
If your layout is List only, Map is greyed out with a “Map hidden” tag. Switch to a layout that shows the map.
3. Print directions
Click Directions to open Print directions. The preview lists every saved route on the day, one route per page. Each route shows:
Its name, miles, and drive time
Start: and End: addresses
One block for each leg, in stop order, with numbered turn-by-turn steps and distances
On the left, choose which routes to include. A route with a custom start prints the address you picked. A route saved with no end location prints no End: line and no final leg.
4. Print the stops list
Click Stops list to open Print stops list. The preview shows every saved route on the day in stop order, ignoring your search, filters, and selection. Each route has a Route stops header with the date and route name, then a table of its stops and a totals line.
On the left, you can choose:
Routes: which routes to print
Event info: which columns to show. These are Event name (always on), Customer, Phone, Address, Assignee, Items & services, Visit notes, and Drive
Split routes per page: starts each route on its own page (on by default)
Phone is only available while Customer is checked. The Assignee column doesn’t appear when every route belongs to a single crew. Use Clear all or Select all to change the route list quickly. If no routes are selected, Print is disabled.
Good to know
Only saved routes print in Directions and Stops list. Visits that aren’t on a route are left out.
To keep a copy, choose Save as PDF in your browser’s print dialog.
Print after your final changes. If you edit a route afterward, print again.