Introduction
Collecting payment after a job is much harder if you don’t already have a card on file. By requiring payment methods before service, you protect your business, improve cash flow, and reduce the risk of unpaid invoices.
Why This Matters
Avoids Late Payments — Customers can be charged automatically after service.
Increases Cash Flow Reliability — You always know funds are available once work is complete.
Protects the Business — Without a saved card, you risk chasing payments if a customer refuses to add one after service.
⚠️ Waiting until after the job to ask for payment details creates unnecessary risk.
How to Require a Payment Method in Copilot
Go to Settings > Invoices, Estimates & Receipts.
Turn on Require a payment method on file.
Now, customers must add a card or ACH bank account on file before they can accept an estimate.
Once a payment method is added, it is securely stored in the customer’s profile for future use.
Best Practice in Action
Example:
A new customer requests a $500 landscaping job.
Copilot requires them to save a payment method before accepting the estimate.
After the job is completed, the card is charged automatically.
You get paid instantly with no delays or awkward follow-ups.
By always saving payment methods on file before service, you’ll create a smoother experience for your customers and guarantee more reliable payments for your business.