Overview
When uploading images in Copilot CRM, ensure your file meets the supported formats and recommended size requirements for optimal display.
Supported Image File Formats
Copilot CRM accepts the following image file types:
✅ JPEG
✅ JPG
✅ GIF
✅ PNG
✅ PDF (for supported document uploads)
Note: If your file is in a different format, you may need to convert it before uploading.
Troubleshooting Upload Issues
🔹 Image Not Uploading?
If your image isn’t appearing after upload, try the following:
Check the file format – Ensure it matches one of the accepted types above.
Resize the image – Some upload areas require specific dimensions for best display.
Reduce file size – Large files may take longer to process or fail to upload.
Check for file corruption – Try opening the file on your device to ensure it isn’t corrupted.
Pro Tip: The recommended image size may vary depending on where you’re uploading the file. Refer to Copilot's specific image size guidelines for best results.
