Introduction
This article explains how to submit bugs and feature requests in Homeworks, depending on whether you're on a paid or free plan.
🔐 For Paid Plans (Growth, Enterprise)
If you're on a paid plan, you have direct access to our support team for bug reporting, plus a self-service feature request system.
Report a Bug
Click the messenger (bottom-right of your screen).
Start a new conversation with our support team.
Describe the issue you're experiencing.
✅ Your message will be reviewed by our support and product teams. We may follow up with questions or updates.
Submit a Feature Request
We use Canny, a third-party platform that allows members to submit feedback, vote on other members' feedback, and leave comments.
We'd love to hear your feedback on Homeworks!
Note: Feature requests are public, so you can track progress and collaborate with other users.
🆓 For Free Plan (Solo)
If you're on the Solo (free) plan, you can still report bugs through the messenger.
Report a Bug
Click the messenger (bottom-right).
Click the "Report a bug" button.
Describe the issue you're experiencing.
📝 Tips for Helpful Bug Reports
To help us resolve issues faster, include:
A clear description of what happened
What you expected to happen instead
Steps to reproduce the issue
Screenshots or screen recordings (if possible)
📌 Need Immediate Help?
If you're on a paid plan, simply start typing in the chat. Our support team is available to help you in real time.