What is Writing Off an Invoice?
Writing off an invoice means that you are counting it's uncollected money as a "loss". For example, if you were to provide a service to a customer for free, you would mark the invoice as "Written Off".
How to Write Off an Invoice
To write off an invoice, you will want to start by going to Finances > Invoices.
Here you can select the check box of your invoice and click Mark As > Written Off
How Does Writing Off an Invoice Work?
Writing off an invoice means you cannot take payments on it anymore. It will not show as outstanding either.
Written off invoices will show up red in the invoice list.
Writing off an invoice adds its information into the different written off reports
How to Un-Write Off an Invoice
First you will want to go to Finances > Invoices.
Here you can check the box of the written off invoice, click Mark as > Not Sent.